market research agencies in mumbai
29 Mar 2023

Top Trends Driving growth of outstation bus market


This report is intended to provide various industry stakeholders including business leaders an overall perspective on the Indian outstation ecosystem in India. We have examined the parameters of choice for outstation bus commuters for various service providers, and how that varies with different factors.

We have also discussed how the infrastructure has developed in last few years for various modes. We have outlined the drivers and barriers for online penetration for outstation bus travel. The situation is evolving rapidly, and some of the expected scenarios might have slight variations. This 20th Jan 2023. Please contact us for latest updates on outstation bus travel. 

Key Takeaways - 

  • Full-stack tech aggregators have democratized the use of superior end-to-end tech for better operations and consumer experience in the outstation bus market. Our research has shown that full stack tech aggregators have higher customer satisfaction levels compared to others
  • Indian national highways infrastructure has grown at 7.5% CAGR and is expected to grow at 8% CAGR over FY20-25, making road transportation the fastest-growing infrastructure for outstation travel when compared to railways and airports.
  • Private pre-bookable buses are convenient for distances <1000 km compared to other modes of transport because of ease of availability, comfort and amenities, economical prices, lower wait time, and ease of first/last mile connectivity.
  • The outstation bus market has the potential for a best-case scenario of ~25% online penetration due to changes in customer behavior and bus operator business operations observed in adjacent industries like the hotels, trains, and flights industry.


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