Classifieds
Helping platforms understand user behavior & preferences, categorization & assortment, and customer characteristics that drive commerce - assortment and customer
What we do

- What is the competition’s frequency, channel contribution of ads vs. own company?
- What is the reach of different channels to key decision makers of technology / software purchase?
- How does competitors' advertising spend fare vs own company?
- What ROI have we seen from different digital campaigns?
- How differentiated are the advertisements of the client vs. competitors?
- With the offering constantly evolving, are the
advertisements driving home the key message of the brand / product?

- What is identified to be core market? What are the adjacent / ancillary markets?
- How large are these markets? How will they grow?
- What are the adjacencies most suitable for expansion?
- What are the synergies between the existing and adjacent markets?
- What will be the revenue potential? What are the economics?

- What are the competitors doing differently in the market?
- What are the most important themes to track the competition?
- How is the competition performing across these themes?
- Is the target losing / winning wr.t. competition? Why?
- What are the plans of the competitors for the near future?
- How to use digital tools for continuous tracking of
competition?

- Who are the customers of the technology product / software?
- What use cases do the tech products address across different verticals / customer types?
- What are the key purchase criteria for the tech product and how do they differ across businesses depending on their industry, size, and vertical?
- What are the 'must have' vs. 'nice to have' features in the technology offerings?
- Preference for integrated vs point solutions and horizontal vs. vertical solutions? What are the primary reasons to adopt the product?
- What is the stickiness of the technology solution in terms of criticality to business and switching costs?
- What is the customer's willingness to pay for various features? What features can make the technology offering premium?
- Are there any product offerings not available to customers? Is the opportunity significant?
- What are some of the unmet needs across existing products / services and reasons thereof?
- How to understand emerging needs and deepen relevance to
personalize the technology company’s product?

- What is the current customer NPS for a target brand?
- What is the level of customer satisfaction and loyalty?
- What are the drivers of promotion / detraction?
- How does customer NPS for target compare to that of competition?
- What are the relative strengths and weaknesses vs. competition?
- What are the key levers to drive customer NPS?

- What is the bottom-up / top-down market size across different product categories and geographies in the relevant technology space?
- What is the company's TAM (Total Addressable Market), SAM (Serviceable Addressable Market), and SOM (Serviceable Obtainable Market)? What is excluded in SAM and SOM?
- How fast are various markets in terms of verticals / customer types / use cases / geographies growing in the relevant technology and software space?
- How much market share can the company potentially achieve in various markets?
- What is the possible market share that the company can gain from its current product offerings vs. from building new products?
- How much of the market share can the company gain from the currently penetrated market i.e, from existing category buyers vs. from new market development?
- How is the market potential split across different geos /
customer segments / channels etc. and how is it expected to grow?

- What is the market potential of key micro-markets?
- What micro-market level themes are shaping the market?
- How are various players performing in the micro-market?
- What is the competitive intensity of the micro-market?
- What should be the GTM strategy for the micro-market?
- How to do micro-market sales activation?

- What is the price positioning w.r.t. competition of a product in the market?
- What are the directly competing products in the market? Who are the peripheral / indirect competitors?
- Does the price positioning resonate with targeted customer segments?
- How does the target compare w.r.t. competition in discounting and promotional schemes?
- What is the margin for commanding premium?
- What is the relation between the features of the product and the price range?
- How does behaviour of customer segments vary with the price?

- What key segments constitute the sector? How have they been growing over the past 5 years? What are the key growth drivers?
- What is the market size, overall, and by segments and categories? How are they estimated to grow over the next 5 years? Why?
- Who are the key players operating in each segment? How do they stack up against each other?
- What are the key products and services they are providing? What needs are they fulfilling?
- What are the headwinds and tailwinds in this sector?
- What are the key technological advancements this sector has seen?
- What are the different investment areas in the sector?
- What are the 'rising tides' or trends of the future in the sector?
- What has been the level of funding activity in different sub-sector?
- What are some of the potential investment targets?

- How fragmented is the market in which the target is operating? What are the acquisition / investment opportunities in the target's market segment?
- How does the target fare against competition across key operational, organizational, and financial metrics?
- What is the depth in the technology / software portfolio of the target company vs. category peers / leaders?
- What are the key demand drivers for buyers?
- How is buyer behaviour going to change in the future? What trends are expected to shape buyer behaviour?
- Which buyer segments are driving the category? Which segment does the target cater to?
- What is the CAC and LTV of target accounts? Are they above / below industry standards?
- How adept is the existing management at driving growth? What is their track record?
- In how much time can the target scale their business?

- What are the different revenue streams per buyer? What are the drivers of revenue?
- How much does it cost in time and money to service / acquire a buyer? How will the product development cost affect unit economics?
- What fixed and variable cost components are associated with servicing a buyer?
- What are the drivers of fixed and variable costs?
- What is the break-even scale and time taken to reach breakeven point?
- How does the unit economics vary across buyer segments
(industry vertical, size, etc.)?

- What are the reasons for the preference of the client's product over others?
- What is the company's perception amongst customers and non-customers in the space?
- How do customers rate the 'sales and service' experience of the technology company?
- Are existing customers referring to the company's product? What is the viral coefficient?
- How to use 'voice of customer' and sentiment analysis for product improvement and enhancing customer satisfaction?
- What are the reasons for the preference of a particular technology product / software brand over others?
- What are the key elements to provide a comprehensive buyer
experience?

Ad monitoring
- What is the competition’s frequency, channel contribution of ads vs. own company?
- What is the reach of different channels to key decision makers of technology / software purchase?
- How does competitors' advertising spend fare vs own company?
- What ROI have we seen from different digital campaigns?
- How differentiated are the advertisements of the client vs. competitors?
- With the offering constantly evolving, are the
advertisements driving home the key message of the brand / product?



