Impact Investors

Capabilities

What we do

19 capabilities

Capability

Target population assessment

Questions we answer

Who are the key beneficiaries of the initiative? (age, gender, income levels, etc.)
Where and how do the beneficiaries consume the targeted benefits (geography, rural / urban, etc.)?
How many beneficiaries do the existing initiatives impact?
What all geographies do the initiatives cover? (states / UT, rural / urban, etc.)
What is the cost per beneficiary and return on investment per beneficiary?
How can the initiatives be scaled ?
Does initiative target the most priority beneficiaries?
What are the timelines for first xx beneficiaries?

Capability

Sector scan

Questions we answer

What are the key beneficiary segments in this sector, and what are their key needs?
What are the existing initiatives in this sector run by different stakeholders (government, think tanks, NGOs, corporate funds, etc.)?
What is the reach / impact of the existing interventions by different stakeholders?
What are the emerging trends / evolving needs in the identified intervention sector?
What are the barriers to enter the sector?
What are the regulatory mandates in the sector?
What are the various opportunities and challenges in the sector?

Capability

Rapid due diligence

Questions we answer

What is your broader mission / vison?
Who are your key beneficiaries and what are their pain-points?
What gaps did you aim to identify with your offerings, and how many of those gaps have you been able to address?
What has been the progress on the target metric in the last 6 months?
What is the reason for this performance?
What is the biggest obstacle that the community is facing in terms of improving in the target metric?
What is the level of satisfaction of the beneficiaries from your solutions?

Capability

Pre-investment research

Questions we answer

What are the key theses for the proposed investment?
Who are key stakeholders that will be impacted?
What are some of the existing alternatives to the concept / idea and what is their reach?
How critical is the concept / intervention to the objective / need fulfilment of the target population?
How does the cost of intervention compare with comparable/ alternative offerings?
What are soft and hard outcomes of the different approaches to interventions?

Capability

Cost estimation

Questions we answer

What are the core business operations?
Which is the scope of the intervention? Who are the final beneficiaries?
What will be the revenue structure? Is it free for the end customer or is he nominally charged?
What will be the scale of the intervention? Is there scope for economies of scale in the intervention?
What are the set up costs associated with the intervention? Is there a scope of being asset light with most assets on lease-rent agreement?
What are the fixed running costs? Does it change basis the scale of the intervention?

Capability

Impact assessment

Questions we answer

What has been the progress on the KPIs through the intervention?
What is the reason for this good / poor progress?
What impact has been created for the end beneficiary (previous levels vs. current levels)?
What could have been done to improve the outcome for the beneficiary?
Should more resources be allocated to improve the outcome?

Capability

Beneficiary experience tracking

Questions we answer

What are the main touch points in beneficiary journey across different themes (education, healthcare, financial inclusion, etc.?
How does the beneficiary journey start (digitally, self, agent, government centre, etc.)?
How is the experience with different establishments who deliver the product / service?
What are the main channels for communicating the various benefits and related details to the target beneficiaries?
What was the level of dependence on stakeholders across different touch points?
What are the specific pain points and areas for improvement at each touch point?
What is the level of satisfaction at different touch points during the journey?

Capability

Beneficiary engagement practices

Questions we answer

Who are the core group of beneficiaries? What were the main pain points for them? To what extent have they been covered?
How has the KPIs been met? What is the reason for this good / poor progress?
What impact has been created for the end beneficiary (previous levels vs. current levels)?
What is the feedback of the beneficiaries on the progress? What are the areas in which there is room to cover? Is there any other issue which was initially neglected or follow-up?
What could have been done to improve the outcome for the beneficiary?

Capability

Mapping outcomes to fund disbursement

Questions we answer

Who were the KPIs for the intervention? How has the KPIs been met? What is the reason for this good / poor progress?
What impact has been created for the end beneficiary (previous levels vs. current levels)?
What is the feedback of the beneficiaries on the progress? What are the areas in which there is room to cover? Is there any other issue which was initially neglected or follow-up?
What could have been done to improve the outcome for the beneficiary?
What is the target for next cycle? How will fund impact the ability to reach satisfactory outcomes?

Capability

Developing SOPs

Questions we answer

What are the different processes / task flows in the intervention?
Who are the different stakeholders involved in the delivery of the intervention and what is their dependency on each other?
What are the objectives of the SOP?
Are there enough number of SOPs for various important jobs and responsibilities?
Does the SOP have the following fundamental building blocks: title, introduction, actors / stakeholders, and steps and with due consideration for the future use of the information?
Who are the various stakeholders that are involved in this intervention and what are their objectives?

Capability

Initiative potential assessment

Questions we answer

What are the needs of the target group / beneficiaries?
Do the existing programs or interventions meet the group’s needs?
What might be the best alternatives to existing programs for meeting the beneficiaries’ needs?
How much resources are required to run / operate the identified initiative?
What kind of intervention methods have been identified / short-listed for the initiative?
What are the contingency plans if the identified intervention methods do not work?

Capability

Gap assessment

Questions we answer

Who are the key stakeholders in the identified sector and what are their unmet, under-served and latent needs?
What are the different interventions run by stakeholders and what are their key areas of coverage?
According to the benchmark measurement, what are the different gaps and which is the most prominent?
Where are these gaps highest amongst the beneficiaries (geography, need, income levels, etc.)?
What tools have been / should be used for gap assessment?
Is the gap at a strategic level or at an operational level?
What can be done to reduce or fill the gap?
What are the drivers / barriers to filling the above-mentioned gaps?

Capability

CSI index setup

Questions we answer

What is the purpose of the intervention for the end beneficiary?
What kind of benefits is the beneficiary expected to receive?
How has been your overall experience so far? (Descriptive)
On a scale of 1-10, where 1 means extremely dissatisfied and 10 means extremely satisfied, how much would you rate the benefits that you have received? (for beneficiary)
What are you trying to measure via the CSI index (progress, experience, usage, etc.)?

Capability

Conflict mapping for stakeholders

Questions we answer

What are the different facets of the intervention and what is the likelihood of conflict on each of them?
Who are the different beneficiary stakeholders getting impacted from the intervention?
What objectives / values do these stakeholders associate from the intervention?
How much do they support / oppose these intervention areas (values, ideology, etc.)?
Is investment in initiative negatively impacts other business streams?
Does the intervention ESG parameters compliant?
Does initiative will affecting some section of the society?
Are the initiatives aligned with social developmental goals of geography?

Capability

Outcome establishment for initiatives

Questions we answer

Why did you choose this intervention area (education, healthcare, etc.)?
Who are the key set of beneficiaries that will be impacted because of your interventions?
Who are the key beneficiaries (#), and what are their key needs?
How much resources are you willing to dedicate to this intervention?
Are the outcomes measured through proven toolkit and framework ?
Does the milestones and outcomes measured have convergence?

Capability

Concept validation

Questions we answer

What are the key areas of focus of your current intervention?
Who are the key stakeholders that will be impacted because of your interventions?
What are some of the existing alternatives to your concept / idea and what is their reach?
How critical is your concept / intervention to the objective / need fulfilment of your target population?
Does offering/ service relevant to target population needs pre-exists?
Does the concept has enough stakeholder backing persistent throughout the development?

Capability

Fund-raising dossiers / strategy

Questions we answer

Define the need for the target social impact in detail. What is the motivation / cause for the intervention?
What are the plans / timelines for the intervention and deliverables?
What is the plan for ensuring adequate impact from the intervention planned?
Who would be the various stakeholders involved in the activity or impacted by the activity?
Are there any cultural, regulatory, safety related hurdles in executing the planned intervention?
What is the plan for tackling the hurdles identified above?
If executed successfully, what would be the impact of this intervention?

Capability

ESG standards formulation

Questions we answer

Which ESG risks are you most exposed to?
Which ESG reporting standards do you currently use?
What parameters do you currently refer to benchmark your environment risk mitigation initiatives? How do they map to actual business operations?
What parameters do you currently refer to benchmark your social risk mitigation initiatives? How do they map to actual business operations?
What parameters do you currently refer to benchmark your governance risk mitigation initiatives?

Capability

Innovative finance

Questions we answer

What are the key benefits for the target segment?
What key gaps should the intervention / offering aim to address?
How will you ensure widespread awareness / adoption of your offering / solution within the target population?
What are some of the already existing alternatives to your offering / intervention and what are their adoption / penetration levels?
Are there new sources of funding available in developed markets with higher outcomes?
Does the financial model takes PESTAL uncertainty into account and employ any mitigating steps?
Is the finance model vetted by experts?
Can Impact bonds be applied to finance the initiatives?

Related Case Studies

View all

Impact InvestorsApr 13, 2021

Assessing ESG compliance and performance for an impact investing fund’s portfolio companies

Objective

Client wanted to understand the ESG compliance and initiative taken by their four portfolio companies to mitigate the ESG risks Identify and understand the social impact created by these companies as a result of their operations

Methodology

Conducted detailed research and study about the portfolio companies’ business model and their customers via discussions with fund managers, founders, and their customers – 30+ stakeholder interviews
Identified, short-listed, and weighted relevant ESG mitigation parameters basis each company’s area of operations and impact
Evaluated the portfolio companies on each of the identified parameters to arrive at the ‘ESG compliance score’ of each company by analysing relevant metrics such as presence of environment policy, community benefit initiatives and governance initiatives

Impact / Outcome

Enabled the impact investing fund to develop an understanding of the ESG compliance of its’ portfolio companies and the social impact created by them

Impact InvestorsApr 13, 2021

Channel strategy for a skilling and staffing firm to expand services in livelihood enhancement

Objective

Client wanted to increase their social impact outreach through multiple channels and become a leading livelihood enabler for the communities it operates in

Methodology

Identified key needs of the target community through 50+ stakeholder interviews and survey
Shortlisted value chains & opportunities to be prioritized for solving the key pain points of candidates and corporates basis relevant parameters such as direct impact on livelihood, employment opportunities, etc.
Detailed out the top 4 action items across different channel tracks along with their implementation plan to steadily increase the skilling and training programs for the under-privileged community as outlined in their key needs

Impact / Outcome

Enabled the client to scale and deliver training / skilling programs in the relevant communities and improve livelihood opportunities for the marginalized community

Showing 1–2 of 5 case studies · Page 1 of 3

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