Developmental Institutions · Case Studies

Real outcomes from developmental institutions engagements

Selected work showing how we partner with leaders to decode markets, sharpen positioning and unlock growth.

Total

Case studies in this vertical

Coverage

Sub-sectors with completed engagements

Avg. Engagement

8 wks

From kickoff to actionable findings

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Developmental InstitutionsApr 29, 2021

Enhancing means to livelihood opportunities for Anganwadi Workers in Rural

Objective

Client wanted to understand opportunity landscape for anganwadi workers who are already engaged in ICDS program

Methodology

Understood and benchmarked anganwadi workers effort, incentives under each program
Identified key pain points and mapped opportunities, skill orientation, and bandwidth
Conducted primary conversations with to understand their comfort with technology adoption and key challenges faced
Conducted brief industry, job market requirements for mapping relevant opportunities

Impact / Outcome

Helped the client identify key initiatives and programs in each sectoral to engage anganwadi workers to increase their incentives and opportunities

Developmental InstitutionsApr 29, 2021

Increasing technology adoption in intra-city bus ecosystem to optimize travel times for commuters

Objective

Client wanted to understand scope of technology adoption in bus commute for passengers and help commuters in journey planning and transiting

Methodology

Understood and benchmarked various processes in the bus transport ecosystem, and features provided across transit and bus aggregator application
Identified key pain points and mapped service usage journey for commuters via in-depth conversations and developed detailed journey maps of commuters along different routes
Conducted primary conversations with bus operators to understand their comfort with technology adoption and key challenges faced in day-to-day operations

Impact / Outcome

Helped the client identify key touchpoints to automate and setup commute processes and provided a framework to integrate route planning algorithm with existing bus routes to optimize commute times for travellers

Developmental InstitutionsApr 29, 2021

Promote availability and reach of easy credit lines for MSMEs

Objective

Client wanted to understand the current credit infrastructure for MSMEs and available options Client also wanted to improve the availability of financial help for MSMEs and develop new products basis existing gaps

Methodology

Conducted on-ground research (30 IDIs) to develop in-depth understanding of the current credit infrastructure for MSMEs and the availability / adoption of available credit options
Understood key pain-points and unmet needs of MSMEs from available credit options / banking facilities
Mapped key MSME touchpoints in evaluating and selecting a particular financing option for their business and various offline / online influencers in the selection process

Impact / Outcome

Developed a framework and customer journey for the client to understand MSMEs credit infrastructure and identified parameters relevant for MSMEs while evaluating credit options

Developmental InstitutionsApr 29, 2021

Promote use of clean drinking water

Objective

Client wanted to understand the current usage of clean drinking water plants installed by them in Indian rural region Client also wanted to improve the effectiveness of the program and find new products basis existing gaps

Methodology

Conducted on-ground research (30 IDIs) to develop in-depth understanding of the current water plant usage and the availability / adoption of other options
Understood key pain-points leading to low usage along with important use cases and customer personas using them basis frequency of use

Impact / Outcome

Developed a framework and customer journey for the client to understand the overall usage of the clean drinking water plants and its alternatives